All of us at WestCAT recognize that public transit is an important service to our community. Seniors age 65 and over get 62.5% off with a Senior Clipper card. The Clipper card is a reloadable contactless smart card used for automated fare collection in the San Francisco Bay Area.First introduced as TransLink in 2002 by the Metropolitan Transportation Commission (MTC) as a pilot program, it was rebranded in its current form on June 16, 2010. Single free transfer within 120 minutes of fare payment using Clipper Card. Birth certiicate or passport . Every time was a 30 minute wait. The transit kiosk has been re-engineered and re-branded to allow customers to exchange damaged or defective cards for new ones; receive senior and youth Clipper cards; and use transit benefit . - Sign up for Clipper - Access Clipper Account - Clipper Customer Service . Clipper Program Rules. Simply get on the bus and ride.If you are a youth Contact Customer Service (408) 321-2300 . Download the Clipper app and pay your fare with your smart phone. transit benefit programs. Automatic Clipper Vending MachinesClipper is the Bay Area's all-in-one transit card administered by the Metropolitan Transportation Commission. San Diego-based Cubic has managed the Clipper transit-fare card program for MTC since the program's launch in 2010. SMART 31-day pass - good for unlimited rides on SMART for 31 consecutive days from the date of first use. For questions about Clipper START, you need to call Clipper START Customer Service at 855-614-9149. In addition to this method, customers may update their PII by telephoning the Clipper ® Customer Service Center at 877.878.8883 or the Clipper ® START (SM) Customer Service Center at the telephone number listed on the Clipper ® START (SM) website. . In addition, the SFMTA Customer Service office will be open to process Youth Clipper cards only on four Saturdays, beginning July 30. If you need to check your balance or card usage history: Log into your My Clipper account and click on "Check card value" or "Check card activity". Clipper is an all-in-one transit card that keeps track of any passes, discount tickets, ride books and cash value that you load onto it, while applying all applicable fares, discounts and transfer rules. CLIPPER is pioneer in the lighter market production, gas refill and lighter accessories since 1959. This program provides low and moderate income seniors residing in San Francisco free access to Muni services, including cable cars, when using a Clipper card. Nearly one million active card holders use the cards to pay their fares on 22 . Under the contract, Cubic will continue to support MTC and its regional partners for the Clipper system. You can use the following types of value on Clipper to ride SMART: Cash value - accepted on all participating Clipper transit agencies. Youth, senior, and RTC Clipper cards are issued by the Golden Gate Transit Customer Service Center (San Rafael Transit Center, Platform D, 850 Tamalpais Avenue, San Rafael; hours: Monday-Friday, 7:00 a.m. to . TDD/TTY: 711 or 800.735.2929. TDD/TTY: 711 or 800.735.2929. The Clipper customer service agents keep hanging up on me before I even speak. Unlocking never deducts from your Clipper cash value, serving only as your access key. Clipper cards can be reloaded online, at self-service machines in stations and at terminals, and in person at transit agency ticket offices and Clipper Customer Service Centers. An EasyPass will be preloaded onto each card, and passes will continue to be renewed and remotely loaded onto the same Clipper® card for as long as the employee remains eligible for an EasyPass. Contact Us | Frequently Asked Questions | Organization Order Materials. You can also use Clipper's automated phone service to hear your recent transactions or have a list sent to the email address in your account The Clipper Customer Service Number is 1-877-878-8883. No other services will be available on these Saturdays. Clipper cards can be purchased at the Caltrain Administrative office in San Carlos between 8 a.m. - 5:30 p.m., at participating Clipper retail locations such as Walgreens and online at www.clippercard.com. If you have a question or comment that invoves Clipper, please contact Clipper Customer Service: Clipper Customer Service: 877.878.8883. Or start shopping now! The block becomes effective overnight and staff at the customer service center can issue a new card the following day. The Clipper Customer Service Centers at Embarcadero BART/Muni Metro station, AC Transit, and the Bay Crossings store are open with limited hours. Monday-Friday, 7:30 a.m.-5 p.m. Unlocking never deducts from your Clipper cash value, serving only as your access key. - You might have to wait 2 Please note that The Hub is permanently closed. Fare credit for transfers from BART with Clipper Card: Adult - $1.00; Youth - $0.80; Senior/RTC - $0.50 . Clipper Card's website requires you to call their customer service center line to fix many problems. Share. No paper transfers from other agencies accepted. Contact Clipper Customer Service at 877.878.8883, TDD/TTY 711 or 800.735.2929. The Clipper call center is open Monday through Friday, 8 a.m. to 5 p.m. You may experience longer than normal wait times. P.O. 2. I called 5 times today. Call us at (877) 694-4194 and experience our world class customer service. There was only one "Disable autoload" link so I went through the process and turned off the autoload (done in end of October 2013). How to ride local on a Transbay bus: 1) Choose a Transbay line that allows local riders. Call ahead for days and hours. Clipper Customer Service. Toggle SideBar. I called and waited 60+ minutes for a customer service representative who had no idea the web site was broken and did not have the authority to report the issue or disable autoload for me. CLIPPER CUSTOMER SUPPORT. 8883 to request a balance transfer. 713-588-4418 5100 Westheimer Rd, Suite 200 Houston, Texas 77056 Visit clippercard.com and buy online. If you apply for Free Muni with an Adult Clipper Card, your application will be rejected. Clipper Customer Service Kiosk. Contact Customer Service (408) 321-2300 | customer.service@vta.org | . In addition, Clipper wholesale handles sales to over 220 dealer accounts in Alabama, Florida, Georgia, North Carolina, and South Carolina. On Oct. 4th and 5th 2021, a recording announced anticipated wait times before a human would . My 5th call, I got to a lady, she said "this is clipper customer . Customer Service Manager; Additional Contact Information. Clipper Card offers an online site where you can manage your account. Box 316 Concord, CA 94522-0318. Clipper Cards are also available for purchase at the ticket vending machines at the SFFT Terminal located at Gate C. Ticket machines are open 24 hours daily. As I start to hear the beeps when it's my turn (after the elevator music), I can hear someone on the other line, then immediately hanging up. Financial District, San Francisco. If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). accessing your card information, Clipper requires you to provide an answer to one of the following: Mother's Maiden Name _____ City of Birth _____ Note: You will be asked this question each time you contact Clipper Customer Service to access your card information in You will receive a confirmation e-mail of your submission. If you experience any difficulty in registering your Clipper Card(s), you should contact Clipper Customer Support at 877-878-8883 for assistance. . Senior Mobility Guide. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions. 3) Wait for the driver to reset the farebox or Clipper card reader, then tag your card or insert your cash fare. (*Clipper Cards for youth, seniors and disabled people are only sold in-person with an applicable ID.) Link your Bay Wheels membership to your Clipper card and make the transition from transit to bike a breeze. There are details regarding your card that only Clipper has access to. For more information, visit www.clippercard.com or call the Clipper Customer Service Bureau at 1-877-878-8883. If you have questions about coordinating your SmartPass Clipper Card with other transit services, you can contact Clipper customer service at [email protected] or 877-878-8883. Please bring a completed application with you for your visit. No application or proof of payment/Clipper card will be required to ride Muni vehicles with the exception of Cable Cars. You can add value to your Clipper START card the same way you would add value to a regular Clipper card: in person at a retailer, ticket machine, Clipper Customer Service Center or transit agency ticket office; online; or over the phone. The program will be promoted through social service agencies, community-based organizations and the media. BART Customer Service - Customers can apply for a non-personalized Youth Clipper card (card will be sent in the mail), apply for and get a Senior Clipper card, get an adult Clipper card, and add value to a card. Do not send original documents. Youth & Senior Discount. The agency last month introduced Clipper on Apple Pay. The Bay Crossings store in the Ferry Building is open from 6:45 AM - 7 PM Monday through Saturday and from 9 AM - 5 PM on Sunday. Cash, Check, Visa, Mastercard, American Express, Discover and Commuter Benefits Program credit card accepted. Today, Clipper operates 29 C-stores and 6 restaurants in Metro Atlanta, North Georgia, and South Carolina. If you'd like to see our top recommendations for your electric vehicle, use our EVSE Selector Tool at the top of this page, select your make and model below and start there! Or apply in person at a Clipper Customer Service Center. If your card has been lost or stolen please contact the Clipper Customer Service Center (1.877.878.8883) for Adult Clipper cards are available from many Bay Area retail locations or download the Clipper app to pay your fare using your smart phone. Clipper card is a reloadable contactless smart card used for electronic transit fare payment in the San Francisco Bay Area. I no longer needed the pass ($66/mo) so I searched all over the website to disable autoload. Discount fares can be purchased using cash on board buses with valid ID, with Clipper by applying for a discount Clipper card, through AC Transit's mobile payment platform, and at the AC Transit Customer Service Center. Clipper Customer Service to access your card information in person or via phone or email. Card replacement . SAN FRANCISCO, CALIFORNIA - The Metropolitan Transportation Commission (MTC) has retained Hampton, Va.-based Faneuil Inc. to operate a walk-in customer service center to help transit riders acquire and use Clipper cards - reloadable transit fare payment cards - throughout the nine-county San Francisco Bay Area. 4 Photos. Other discount programs are provided through Clipper and are available to riders who meet certain eligibility requirements. Permanent . Link your Bay Wheels membership to your Clipper card and make the transition from transit to bike a breeze. The Clipper Card web site feature for disabling autoload on a card has been down for months. State-issued ID card or driver's license . You can purchase a Clipper Card at the Customer Service Kiosk in the Transit Mall Downtown, and at the Walgreens stores, Whole Foods stores, and SMART train platforms in . The Regional Transit Card Discount ID Office is temporarily closed until the shelter-in-place order is lifted.New applications for the RTC Discount ID card are being accepted at the SFMTA Customer Service office at 11 South Van Ness during the following times: Monday - Friday from 8:00 A.M. - 5:00 P.M. Longtime customers can even stop in and exchange their old TransLink card for a brand new Clipper card." The process of establishing full-service customer convenience centers at the transit kiosk in the Embarcadero station and at the Bay Crossings store in the Ferry Building involved equipment upgrades to handle the wider range of transactions. To get a Clipper discount card and receive the BART 50% discount for youth (age 5 to 18 years) or 62.5% discount for seniors (age 65 and over) submit your application by mail, email or fax to receive the card via mail. The Direct Load participant fee; The $300 Clipper . Products/cash may also be loaded through the Clipper web site or over the phone with the Clipper Customer Service Bureau, but the product/cash may take up to five days to be loaded onto the card. ACCESS Paratransit. Get a Card: You can get an adult card at . Monday-Friday . Muni used to sell weekly passes, but those disappeared a long time ago. Clipper is recognized as one of the largest petroleum distributors in the Southeast. 11 South Van Ness Avenue at Market Street Monday through Friday 9 a.m. to 5 p.m. Only send photocopies. Clipper Card website lacks features, refers you to toll free customer service line which keeps you on hold for almost 1 hour and hung up every time. Fax . However, additional fares from other agencies, including AC Transit, BART, CalTrain, Muni, and SamTrans, may be loaded on the same Clipper Card. Purchasing A Monthly Pass. (The Hub at 375 Beale St. in San Francisco is temporarily closed, due to the pandemic.) Online at clippercard.com. . Monday - Friday: 8 am - 5 pm. card information, Clipper requires you to provide an answer to one of the following: Mother's Maiden Name _____ City of Birth _____ Note: You will be asked this question each time you contact Clipper Customer Service to access your card information in person or via phone To transfer your unused cash balance to a new card, you need to purchase a new adult Clipper card on your device and then call Clipper Customer Service at 877.878. If you have any additional questions about the Regional Transit Connection (RTC) Card, contact BART's Customer Services Center at (510) 464-7136, Monday - Friday from 7:30 am to 5:00 pm for assistance. You can go online clipper.com for more information about the Senior Clipper card and the Youth Clipper card. The Customer Service Center is open Monday through Friday, 8 a.m. to 5 p.m., except New Year's Day, Thanksgiving and Christmas. Effective August 15, 2021 the Free Muni program will be extended to all youth under the age of 19. SFMTA Customer Service. 8883 to request a refund without cancelling your card.. Hereof, how do you pick up cash value on Clipper card? General Travel. Buy an adult Clipper card, get a Youth or Senior Clipper card or load value on any card. Clipper START is a fare-discount pilot program for riders with lower incomes. Home; Application; Contact Us; FAQs; More Both discount and regular Clipper cards can be ordered and managed online. Customers must first call Clipper at (877) 878-8883 to report a lost or stolen card in order to block the card from further use. Participating transit agency ticket offices, including at County Connection offices. What are the hours of the Clipper Card Customer Center kiosk? Save. For Group Tickets , call Golden Gate Ferry's customer service center at 415-455-2000 to arrange for group sales. Youth (ages 5-18) and senior (ages 65 and older) customers must fill out an application to obtain a Clipper card. Load Value or Fares onto Clipper Cards. Clipper START Customer Service. Clipper START. Clipper START is an 18 month pilot program providing single ride fare discounts on a Clipper card to adults (ages 19-64) with a gross annual income at or below 200% of the Federal Poverty level.This fare provides users 50% off Muni single ride fares, as well as discounts on other Bay Area providers (listed below).How to QualifyAdults, ages 19-64, living in the Bay Area who Where can I buy a monthly Clipper card? How do I transfer money from one Clipper card to another? Your Clipper card can hold transit passes, cash value or any combination. Getting a Card. Clipper is the all-in-one transit card for the Bay Area, and is your key to unlock Bay Wheels. All of us at WestCAT recognize that public transit is an important service to our community. Sales and Service Locations. Seniors age 65 and over get 62.5% off with a Senior Clipper card. 5y. Clipper Card Info . Get the Clipper app. No transfers issued with cash fare payment. Accessibility. Load value on your card. More Fare Info Transit agency ticket offices and Clipper Customer Service Centers. Youth, senior, and RTC Clipper cards are issued by the Golden Gate Transit Customer Service Center (San Rafael Transit Center, Platform D, 850 Tamalpais Avenue, San Rafael; hours: weekdays, except major holidays, 7:00 a.m. to 6:00 p.m.). • Only registered Clipper cards are eligible for refunds. All Clipper card services will need to be handled directly through the Clipper Customer Service Center by visiting www.clippercard.com or by calling 877.878.8883 until April 7 (or until further notice). Clipper is the all-in-one transit card for the Bay Area, and is your key to unlock Bay Wheels. Please contact Customer Service at 510 . Purchase at various retail locations , including BART and Walgreens. Skip top navigation. You cannot purchase HVD tickets at Clipper retailers or Customer Service Centers, transit agency ticket offices or ticket machines. Call Clipper at 877-878-8883. BART Customer Service Lake Merritt BART station. Can I get money back from my Clipper card? Monday-Friday . Please Note If your Clipper card has been lost or stolen please contact the Clipper Customer Service Center (1.877.878.8883) Complete and submit this application with your Clipper card to cancel your card and receive a refund of any transit cash value, unused transit passes, discount tickets, ride books or parking value on your card.Please contact Clipper Customer Service at 877.878. Photos 4. Youth 5-18 years old get 50% off with a youth Clipper card. SFMTA Customer Service Access for More Riders Passengers with a valid Caltrain 2 Zone or greater monthly pass on a Clipper card get a local fare credit that allows them to ride VTA Light Rail and non-Express buses for free when they tag their Clipper card. Get an adult card in person at: Many Walgreens, and Whole Foods Market stores and other participating retail locations. Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. SMART uses Clipper®, the Bay Area's all-in-one transit card, for payment and does not accept cash fare. I think at the time it was $9 for a week pass and a month pass would have been maybe $32 or $35. Related Documents. Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cancelling your card is not necessary. Fastrak Fast . Like other transit smart cards such as the Oyster card, the Clipper card is a credit card-sized stored-value . Load a Clipper card onto your phone and pay with Apple Pay or Google Pay. You can load cash value (which is accepted by every transit agency), passes or any combination onto your Clipper card. View all documents. Each of your employees will receive a Clipper® card with his or her name and photo printed on the back. When you tag your card to a reader the balance will display. Clipper is reusable, reloadable, and regionally accepted on other transit systems.All BART stations sell Clipper cards through automatic vending machines that accept nickels, dimes, quarters and $1 coins, as well as $1, $5, $10 and $20 Cubic operates the customer call center, Clipper card fulfillment and distribution, technical help desk, retail merchant network and the transit benefits system for employer/employee management of transit subsidies. MTC also released a mobile app for easier management of Clipper cards on Android phones. Please complete the form below to apply for the Free Muni ProgramYouth no longer need to apply for Free Muni. Call (877) 878-8883 to order from a Customer Service Representative. Youth 5-18 years old get 50% off with a youth Clipper card. There is a one-time $3 fee to purchase a Clipper card from a BART station vending machine. Muni Metro and Golden Gate Ferry ticket machines and SMART fare machines (minimum value required). Senior Clipper Card. You may also be directed to Clipper, by WageWorks, in order to get key information. All Clipper card services will need to be handled directly through the Clipper Customer Service Center by visiting www.clippercard.com or by calling 877.878.8883 until April 7 (or until further notice). Step 3: CARDHOLDER PROOF-OF-AGE DOCUMENT Check the one document you are submitting and write its number below. CHOOSE YOUR EV CHARGING STATION >. Here are the ways to load value: • Visit clippercard.com or call Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). CLIPPER CUSTOMER SUPPORT. Once you are in possession of your Free Muni Clipper Card you can transfer it to your phone on the Clipper App. People also ask, where can I get a Clipper card at Walgreens? Launched July 15, 2020, the 36-month long program offers a 20% to 50% single-ride fare discount to eligible low-income adults for travel on most of the Bay Area's transit agencies. Clipper START. Learn who qualifies, how to apply, and which transit operators are . I waited 90 minutes in a customer service phone call to find out that the balance I have left on my clipper card can only be refunded on my original form of payment as long as I pay an additional $5.00 cancel fee and return the physical card. Given the COVID-19 pandemic, call ahead to verify hours, and remember to practice social distancing. Clipper on Google Pay gives Android users who ride . Only load amount needed I like the ease of Clipper card for the Bay Area bart, but I preloaded my clipper card as a tourist. Tips 1. . This is the official site of CLIPPER lighters in UK. Metropolitan Transportation Commission. The Clipper kiosk in the Embarcadero BART/MUNI station is open from 5:45 AM - 7 PM Monday through Friday and is closed on the weekends. Check Your Balance. In person at the AC Transit Customer Service Center. Monthly passes can be purchased on your Clipper card for the current month from the 1st -16th at any Clipper retailer or at a Ticket Vending Machine located in every Muni Metro Station.. How much is a BART Clipper card? Phone: 855-614-9149 Fax: 855-717-0611 help@clipperstartcard.com 2) Inform the driver that this is a local ride BEFORE paying your fare or tagging your Clipper card. The HVD balance on your Clipper card cannot exceed $250. The following program rules are set by the Clipper program. 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Through Clipper and are available to riders who meet certain eligibility requirements Locations, including at Connection. Used for contactless fare payments throughout the San Francisco is temporarily closed, to...
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